WINPAC Voice Related Systems (VRS)

Empowering contactless hospitality in the New Digital Era.

A post Covid-19 solution designed to transform hotel operations by enabling fully contactless, low-touch check-in and check-out experiences.

Overview

WINPAC Intelligent Kiosk System (iKiosk) enables guests to self check-in and check-out without interacting with hotel staff or queueing at the front desk. The system guides guests step-by-step through the entire process via an intuitive touchscreen iPad, delivering speed, safety and modern convenience.

Contactless Check-in / Check-out

Safe, fast and convenient

Seamless PMS Integration

Works with major Hotel PMS System

Identity Verification

Passport / ID scanning and face recognition

Key Issuance

Obtain Key Cards or Digital Key

Core Modules

A fully integrated system designed to deliver a secure, seamless and contactless guest journey.

01
Hotel PMS System Integration

Integrates seamlessly with major Hotel Property Management Systems (PMS) using certified interface protocols for smooth data exchange and efficient hotel operations.

02
Passport/ID Scanning Module

Automatically captures guest information by scanning passports, identity cards, driving licences, and work visas directly into the guest profile, reducing manual data entry.

03
Face Recognition Module

Utilises advanced biometric technology to authenticate guest identities against scanned legal documents, supporting secure identity verification throughout the check-in process.

04
Payment Gateway Integration Module

Supports online payment gateways and bank credit card systems through the hotel’s authorised payment partners, enabling secure and convenient payment processing with or without physical card terminals.

05
Door Lock Integration Module

Integrates with leading hotel door lock systems to issue physical room key cards through key card encoders or deliver digital keys directly to guests’ mobile devices.

06
Pre-Arrival Check-in (Optional)

Allows guests to complete check-in before arrival using their mobile devices. Guests can upload identification documents, enter personal details, review hotel policies, and provide digital consent and electronic signatures in advance.

Custom-made iKiosk Enclosures

Provides both Flush Table-Top and Stand designs to suit hotel front desk interior designs.

Regulatory Approvals & Compliance

Singapore Tourism Board (STB) Approval:
iKiosk is EVA Ready and approved for Singapore’s E-Visitor Authentication System.

GDPR Compliance:
All guest data is encrypted and securely stored in compliance with data protections regulations.

Other Key Features

Major Chain Hotel Membership System Integration [Optional]:
with QR Code Scanning for loyalty point accumulation or redemption.

Upselling or Promotions:
iKiosk can help to upsell or promote Hotel’s F&B and upgrading of Hotel Rooms, etc.

Catalogue

Browse our catalogue.